We’re Reality Based Group. Evolving Customer Experience.



Some call them mystery shoppers. We call them evaluators, and we’ve got the best in the biz.

Current Evaluators

If you are already an evaluator on the Reality Based Group online system, please log in. (Note – you may already be an evaluator for the company, but if the company has recently converted to the online Mystery shopping software, you must sign up online here).

New Evaluators?

If you would like to sign up for a NEW ACCOUNT on the Reality Based Group (formerly GameFilm Consultants) online system, or if you’re not sure if you have an account on our online system, please enter your email account below and we will search to see if you have an account (only one account per email address).

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Featured Clients|A selection of some of our wonderful clients. Case studies »

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

2014 Holiday Predictions

 Posted by Josh Stern

 November 14, 2014

The New CEO – The Future of Customer Experience

 Posted by Josh Stern

 October 6, 2014