Continuous improvement and coaching are important and should be at the top of every front-line manager’s list of priorities. If your managers coach your frontline employees regularly on these 4 behaviors, you will notice an increase in revenue and customer loyalty in no time.
Get Started
More Undefeated Content
Mystery Shopping Dilemmas: Sweating the Small Stuff
One of the best aspects of mystery shopping is that it’s fun, an everyday interaction enhanced by objective analysis, rewards and payment. You get to try new restaurants, valet park...
Read More →4 Simple Ways to Get High Marks on Reports
Scoring: How to Get High Marks on a Mystery Shopper Report Remember how frustrating it was in grade school to get a grade of A- or B- instead of just an...
Read More →